Empower teams through integrated issue resolution
Our workflow features provide a practical way to document any type of issue that needs to be investigated and remediated. Audit trails, reviews and escalations provide a higher quality assurance.
Core features
Selected key features of the Stream tool
Configurable Role-Based Access Controls
Create permissioned user groups and entities with customizable settings appropriately governing cross-functional data/tool access and credit reporting workflow capabilities based on need.
Custom Assignment Routing Rules
Sophisticated rules automatically sequence issue resolution steps from open to closure. Map workflows with system hand-offs across teams into Metro 2 and reject flag remediation journeys.
By transforming manual spreadsheet processes into a unified system, teams work faster and have more visibility of every action taken, complete with audit trails. Leaders gain stronger reporting and visibility and confidence in documentation with our tool.
Adaptable Interface and Interactions
Configure the system with customizable page layouts, conditional logic, and tailored questionnaires to refine the process for any issue management need.
Comprehensive Activity Audit Trails
Complete transparency when you need it. Our tool maintains immutable, timestamped activity history on all changes, spanning edits, status changes, answer revisions, review outcomes and actioning user.
